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Enterprise HR SaaS · Applied ML · Product at Scale
PeopleStrong
Post-Acquisition Product and AI Strategy
Led product and AI strategy after the acquisition of Grownout, scaling architecture and product organization to support hyper-growth across APAC.
Scope & Responsibilities
- •Led product scaling strategy through 8x active user growth
- •Operationalized conversational AI and recommendation systems
- •Implemented production ML observability and telemetry practices
- •Directed roadmap and delivery across four product verticals
- •Managed PM, PO, ML, and mobile functions for unified releases
Key Features
- •Enterprise-grade conversational AI in daily workflows
- •AI-driven personalization across user journeys
- •Production model monitoring and degradation detection
- •Cross-vertical release planning and execution
Technology Highlights
- •Machine Learning
- •Python
Technical Considerations
- •Scaling model-serving reliability alongside user growth
- •Observability-first ML operations for proactive incident prevention
- •Tight product-ML alignment for repeatable business impact
Outcome
Scaled from 25K to 200K users, increased MAU by 23%, and contributed to 16% regional sales growth through AI-powered product differentiation.
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